Terms and Conditions

Wel­come to the Cas­tle Café restau­rant web site. By con­tin­u­ing to browse and use this web site, you are agree­ing to com­ply with and be bound by the fol­low­ing terms and con­di­tions of use, which together with our pri­vacy pol­icy gov­ern our rela­tion­ship with you in rela­tion to this web site. If you dis­agree with any part of these terms and con­di­tions, please do not use our web site.

The terms ‘Cas­tle Café’, ‘Cas­tle Café restau­rant’, ‘us’ or ‘we’ refer to the owner of the web site Pea­pod Café Ltd t/​a Cas­tle Café. Reg­is­tered in Ire­land no. 452961. The term ‘you’ refers to the user or viewer of our web site.

The use of this web site is sub­ject to the fol­low­ing terms of use:

0. The con­tent of the pages of this web site is for your gen­eral infor­ma­tion and use only. It is sub­ject to change with­out notice.
1. This web site uses cook­ies to deter­mine your brows­ing pref­er­ences. Read our Cookie Pol­icy page for more information.
2. Nei­ther we nor any third par­ties pro­vide any war­ranty or guar­an­tee as to the accu­racy, time­li­ness, per­for­mance, com­plete­ness or suit­abil­ity of the infor­ma­tion and mate­ri­als found or offered on this web site for any par­tic­u­lar pur­pose. You acknowl­edge that such infor­ma­tion and mate­ri­als may con­tain inac­cu­ra­cies or errors and we expressly exclude lia­bil­ity for any such inac­cu­ra­cies or errors to the fullest extent per­mit­ted by law.
3. Your use of any infor­ma­tion or mate­ri­als on this web site is entirely at your own risk, for which we shall not be liable. It shall be your own respon­si­bil­ity to ensure that any prod­ucts, ser­vices or infor­ma­tion avail­able through this web site meet your spe­cific requirements.
4. This web site con­tains mate­r­ial which is owned by or licensed to us. This mate­r­ial includes, but is not lim­ited to, the design, lay­out, look, appear­ance and graph­ics. Repro­duc­tion is pro­hib­ited other than in accor­dance with the copy­right notice, which forms part of these terms and conditions.
5. Unau­tho­rised use of this web site may give rise to a claim for dam­ages and/​or be a crim­i­nal offence.
6. From time to time this web site may also include links to other web sites. These links are pro­vided for your con­ve­nience to pro­vide fur­ther infor­ma­tion. They do not sig­nify that we endorse the web site(s). We have no respon­si­bil­ity for the con­tent of the linked web site(s).
7. Your use of this web site and any dis­pute aris­ing out of such use of the web site is sub­ject to the laws of the Repub­lic of Ireland.

Deliv­er­ies and Take Out

Terms and Con­di­tions for Orders
1. Deliv­er­ies /​Click and Col­lect Orders

1.1. Validly pur­chased meals pur­chased online from our web­site within a defined geo­graphic area in the Repub­lic of Ire­land are redeemable in full for meals deliv­ered from The Cas­tle Café. See our web­site for the def­i­n­i­tion of this geo­graphic area

1.2. The min­i­mum amount required for a Cas­tle Café deliv­ery is €5. The max­i­mum deliv­ery value is €1,000.

1.3. Pay­ment must be made in full when order­ing online.

1.4. The Cas­tle Café rec­om­mends that all food is eaten within 45 min­utes of being deliv­ered to your door.

1.5. The Cas­tle Café reserves the right to amend these terms and con­di­tions from time to time where it rea­son­ably con­sid­ers it nec­es­sary to do so. Rea­son­able notice of such changes will be given where possible.

1.6. By pur­chas­ing an online meal you accept and agree to these terms and conditions.

Pea­pod Café Ltd t/​a The Cas­tle Café
Reg­is­tered in Ire­land, Com­pany No 452961

Gen­eral terms & conditions

These terms apply to goods ordered via the inter­net. Inter­net offers and prices relate to inter­net trans­ac­tions only and may not be avail­able in store. Like­wise, tem­po­rary or local spe­cial offers in store do not apply to inter­net prices unless expressly specified.

2. Seller

2.1 The Seller is Pea­pod Café Ltd, lim­ited lia­bil­ity com­pany, reg­is­tered in Ire­land, Com­pany No 452961
VAT num­ber 9682476N

2.3 We take pay­ment from your card, when we process your order and have checked your card details.

2.4 If you enter a cor­rect e-​mail address we will send you an order acknowl­edge­ment e-​mail and order update e-mail(s). These are not order con­fir­ma­tion or order accep­tance from us.

2.6 The con­tract will be formed at the place of dis­patch of the goods.

2.7 We do not file details of your order for you to access please print out these terms and con­di­tions and the order acknowl­edge­ment for your own record.

3. Pay­ment

3.1 Pay­ment may be made by any sin­gle one of the meth­ods indi­cated on our web­site, we are unable to process orders with more than one method of payment.

3.2 You will be charged the cur­rent price for buy­ing goods from our web­site at the date you place your order. All prices are dis­played on our web­site and are inclu­sive of VAT. We reserve the right to amend prices if there is a change in the rate of VAT (where applic­a­ble).
3.3 By select­ing CREDIT CARD as a method of pay­ment, you agree that you must be autho­rised to use the credit card pre­sented as a method of pay­ment. Prior to the pur­chase of any goods or ser­vices on our web­site, you must pro­vide us with a valid credit card num­ber and asso­ci­ated pay­ment infor­ma­tion includ­ing all of the fol­low­ing: (i) your name as it appears on the card, (ii) your credit card num­ber, (iii) the credit card type, (iv) the date of expi­ra­tion and (v) any acti­va­tion num­bers or codes needed to charge your card. If The Cas­tle Café does not receive pay­ment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by The Cas­tle Café or its agents. The final charges on your credit card may be dif­fer­ent than those stated on the website.

4. Deliv­ery

4.1 We will deliver to all loca­tions within the geo­graph­i­cal bound­ary out­lined on our web­site. We can­not guar­an­tee when your order will arrive but we aim to have it to you within 30 min­utes of order­ing. At peak times this time may vary.

5. Can­cel­la­tion & Amendment

Return Pol­icy
If you have selected credit card pay­ment and your order has not arrived, please con­tact The Cas­tle Café Cus­tomer Ser­vice imme­di­ately via email at info@​castlecafe.​ie and include the order num­ber. All sales are final unless order problems/​issues are con­firmed with The Cas­tle Café or oth­er­wise deter­mined by castle​cafe​.ie, at its sole dis­cre­tion, to be action­able. In such cases, castle​cafe​.ie will con­firm with the restau­rant that the food was not deliv­ered and we will refund the money on your card. All order problem/​issue inquiries must be received within 24 hours of the order date listed on your order con­fir­ma­tion email. castle​cafe​.ie will issue no cash refunds

Any dis­putes, claims or pro­ceed­ings aris­ing out of or in any way relat­ing to the Con­tent or the Site shall be gov­erned by the laws of Ire­land. The Irish Courts shall have exclu­sive juris­dic­tion for the pur­pose of any pro­ceed­ings aris­ing out of or in any way relat­ing to the Con­tent or the Site. With­out prej­u­dice to the fore­go­ing, The Cas­tle Café may seek pro­vi­sional or pro­tec­tive relief in the courts of another State prior to, dur­ing or after any sub­stan­tive pro­ceed­ings have been insti­tuted in Ire­land and The Cas­tle Café may bring enforce­ment pro­ceed­ings in another state on foot of an Irish judg­ment.
If any pro­vi­sion of this Agree­ment is found to be invalid by any court hav­ing com­pe­tent juris­dic­tion, the inva­lid­ity of such pro­vi­sion shall not affect the valid­ity of the remain­ing pro­vi­sions of this Agree­ment, which shall remain in full force and effect.

The Site is intended to be accessed by per­sons located in Ire­land. The Cas­tle Café makes no rep­re­sen­ta­tion that the Con­tent and/​or the ser­vice pro­vided by the Site are appro­pri­ate or avail­able for use in other loca­tions, and access to them from ter­ri­to­ries where their con­tent is ille­gal is pro­hib­ited. Those who choose to access this Site from other loca­tions do so on their own ini­tia­tive and are respon­si­ble for com­pli­ance with applic­a­ble local laws.
The Cas­tle Café may at any time and with­out lia­bil­ity mod­ify, sus­pend or dis­con­tinue the Site or any Con­tent (or any part or spec­i­fi­ca­tion thereof), with or with­out notice, for any valid tech­ni­cal, oper­a­tional, legal or com­mer­cial reasons.

THIS AGREE­MENT CON­STI­TUTES THE ENTIRE AGREE­MENT BETWEEN YOU AND THE CAS­TLE CAFÉ WITH RESPECT TO THE USE OF THE SITE.

I HAVE READ AND UNDER­STOOD THE ABOVE TERMS AND CON­DI­TIONS AND I UNDER­STAND THAT THEY ARE BIND­ING ON ME AND GOV­ERN MY USE OF THE THE CAS­TLE CAFÉ SITE.

© COPY­RIGHT PEA­POD CAFÉ LTD t/​a THE CAS­TLE CAFÉ 2020. ALL RIGHTS RESERVED.

THESE TERMS AND CON­DI­TIONS DO NOT IN ANY WAY AFFECT YOUR STATU­TORY RIGHTS